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Amazon switches FBA reimbursements to manufacturing cost basis

2024-12-19

Amazon switches FBA reimbursements to manufacturing cost basis
Photo: Cjp24 (CC BY-SA 4.0)

Effective March 10, 2025, Amazon will reimburse sellers for lost or damaged FBA inventory based on manufacturing cost rather than sales price. Sellers can accept Amazon's estimate, drawn from comparable products and wholesale data, or submit their own documented costs through a Manage Your Manufacturing Cost page arriving in late January. Items lost inside fulfillment centers will be reimbursed automatically with no claim needed, while items lost or damaged following a customer order remain reimbursed at sales price minus fees.

Sellers say the change cuts payouts sharply, since manufacturing cost excludes shipping, tariffs, duties, and prep, and adds an administrative burden of tracking costs. Some raise a conflict-of-interest concern: Amazon controls the inventory, could in theory lose items, reimburse at cost, and then resell them.

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