Cotton On pays A$19,800 over alleged late safety reports

Cotton On Australia has paid A$19,800 after the ACCC issued two infringement notices over alleged failures to report serious product-related injuries within the required two days, according to the regulator’s statement published by Mirage News.

The reports concerned a Supre pair of jeans and a Typo Christmas snow globe. The ACCC said subsequent risk assessment and testing found the reported injuries did not arise from a product defect or safety issue, and it had not identified safety concerns with the products.

The issue is the speed of mandatory reporting, not a finding that these products are unsafe. Cotton On has strengthened its reporting processes and committed to regular complaint audits for three years. Paying an infringement notice is not an admission of breaching Australian Consumer Law.